FAQ

SHADES is a system of safe handling and de-escalation skills specifically developed to target foster carers / adoptive parents in an area which appears to have considerable need.

We have been delivering this training since 2001 and have probably trained over 10,000 carers. Many of our customers value this cost effective, high quality training and have made it core training for their carers.

Our child focused approach and our emphasis on safety for all has played a major part in our success.

The training package is a whole approach to the subject and covers the following:

• Government Guidlines
• National Minimum Standards
• Legal Considerations
• Policies, recording and reporting
• Signs and symptoms of aggression
• Triggers / button pushing
• De-escalation skills
• Body language
• Post-Incident structure
• Physical Interventions

• Carers and staff will feel more confident when dealing with difficult and potentially dangerous situations.
• A range of de-escalation skills and strategies which should reduce the need for physical intervention.
• It enhances their relationship with the child/children in their care.
• It makes them feel valued and supported within the organisation.
• It gives an insight into the behaviour of the child/children in their care.
• It teaches physical intervention techniques, which are safe for both the child and the adult.
• It allows them to hear and share information, which in turn helps them to feel less isolated or guilty.
• It gives an insight into their own behaviour/responses.
• It can be used towards NVQ Level 3
• It is fun!

• It will make them feel safe – even when they are in a crisis.
• It will help in the prevention of placement breakdowns.
• It will enable them to manage their behaviour.
• It will enhance their relationship with their carers.

• Service providers demonstrate their support and commitment to both carers and children.
• Allows service providers to meet current legislation and the new regulations and standards in fostering.
• Placement breakdowns are less frequent which will have a positive effect on placing authorities.
• Reduces the turn-over of carers.
• The chances of litigation are reduced.
• It is cost-effective.

The initial training is a two-day course and is between 10 – 12 hours long, however, SHADES are willing to discuss individual needs with purchasers (evenings etc).

The purchaser, more often than not, provides the training venue.  SHADES are more than willing to discuss the best methods in which we can meet any requirements.

Course members receive a certificate..  This can be renewed bi-anually by attending a one-day refresher course.  SHADES also offer a backup service whereby carers/service providers can contact SHADES for assistance with individual incidents.  Course tutors can also submit feedback on the course outlining any issues/ concerns which may have arisen.

We like to run the course for 12 – 14 delegates with a maximum of 18, however, if you do not have this amount of carers/staff then we will endeavour to meet your requirements as we believe in sharing good practice.

There is a minimum charge which equates to 5 delegates.